FAQ

DIVINE SOUNDS FREQUENTLY ASKED QUESTIONS (FAQ)

Below is a collection of the most frequently asked questions by our clients. If you have any questions please do not hesitate to contact us, and one of our dedicated Divine Sounds Team will happily contact you promptly.

Divine Sounds are more than happy to provide you with any information you might need and give you the support that will help you make your dream event come true.

Q. Is Divine Sounds equipment PAT tested?

Yes, all of Divine Sounds equipment is fully UK PAT tested and up to date. Divine Sounds will happily provide venues with a copy of our PAT certificates and documents.

Q. Does Divine Sounds have Public Liability Insurance?

Yes, Divine Sounds equipment and all the guests at your event are fully insured up to £10 million. We will provide venues with a copy of our certificates.

Q.  What musical genres does Divine Sounds DJ Team play?

Bollywood, Bhangra, Arabic, Indian, African, Eastern, R&B, Hip-Hop, Drum and Bass, reggae, Dubstep, Electro, Motown, Soul, Funk, House, Latin, New Releases, Underground, Breaks, Techno, Salsa, Soca, Desi, Party, Funk, Music from your decade, Karoke, Special Requests and we will create personalised playlists.

Divine Sounds cover many different styles of music from traditional to contemporary we provide it all.

Q. What is Divine Sounds experience?

Divine Sounds DJ Team play at many different events.  Divine Sounds DJ’s regularly play at Club Events, National and International Festivals, Traditional Weddings and specialises in Multicultural Weddings.  We have over 18 years of experience Dj’ing, playing musical instruments, producing music, managing events, festival productions and performing on the Radio.

Q.  What areas of the UK does Divine Sounds perform?

We are based in South Yorkshire and are one of the very few Asian Wedding and Events music providers in the North of England.  We cover any event Nationwide in the UK and are happy to travel to all events.  Divine Sounds are also happy to travel to Europe so please don’t hesitate to get in touch about your event abroad!

Q.  Does Divine Sounds meet clients prior to events?

Divine Sounds will always try to meet clients prior to event, especially if they are based in South Yorkshire.  If we cannot meet you in person prior to your event we will discuss your event over the phone and via email regularly.  Divine Sounds are also happy to speak over video conferencing such as Skype.  Our dedicated Divine Sounds Team will work closely with you surrounding all aspects of your booking with us, and we will make sure all the finer details of your booking are covered such as first dance, entrance songs, announcements, and your personalised playlists.  Divine Sounds also personally contact all venues where the booking has been made for to independently check details such as the dimensions of the room the booking will take place in, all legal requirements, parking spaces, and directions.  We will use all our expertise so you don’t have to worry about your event or big day!

Q. What happens if the event exceeds the agreed finish time or we would like extra performance time?

Events can and do run overtime. We are happy to provide extra entertainment, providing that it is agreed with Divine Sounds before the overtime commences. There is an extra hourly charge of £50.00 for the DJ performance (see contract for term and conditions).

Q.  How do clients secure a booking with Divine Sounds?

Upon your initial enquiry, we provisionally book your event in our event diary.  If you wish to proceed with your booking and confirm, we will take a deposit to secure this date.  The booking is only secure and confirmed upon Divine Sounds receiving the deposit requested and signed  returned contracts.

Q.  What is Divine Sounds cancellation process?

If your event is cancelled within 30 days of the function date or the the date stated upon the contract with a cancellation period, the deposit will be refunded to client.   If the client does not cancel then the deposit is non refundable, but we will offer that you can rearrange you booking date with us if you wish.

Q.  Can Divine Sounds cater for an audience that may have members who have epilepsy or sensitivity to flashing lights? 

Divine Sounds are very sensitive to clients requests and health requirements.  We do not need to provide any flashing lights or a full light show if it is requested.

Q. Do clients need to provide a DJ table?

Yes. Divine Sounds do require you to provide a DJ table (approx. 8ft X 2ft) unless you request that we provide one during the booking process.

Q. How many power sockets should there be?

Our equipment can be plugged into domestic wall sockets (household sockets).  We advise that there are 4 working sockets, no more than 3 metres away to where the DJ will be positioned.

Q.  What other services do Divine Sounds provide?

Divine Sounds also provide lighting installation including mood, disco and Uplighting, stage hire, projections and screens, radio microphones, Star Cloths, Ceremony or Mandap Speakers, Confetti Blasts, Bubble Machines, Smoke Machines, DJ Equipment and Soundsystem Hire.  Please see our DJ equipment page on the website.

gita@divinesounds.co.uk | 07970 215 535

 Contact Divine Sounds directly via email or telephone for a free detailed quote or fill in the online booking form

 

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